Jacob Singleton
A consultant, designer,
and sometimes a developer
This is how I think.
I innovate by starting with what’s desirable, then I discover what’s feasible and viable. My skills include Adobe Creative Cloud, Sketch, and design thinking.
I transform experiences by streamlining processes and motivating people. Educated in economics and informatics, I love learning about and staying ahead of trends.
I use my front-end web development skills to bring ideas closer to fruition. I’m familiar with HTML, CSS, and React (and I’m learning how to build chatbots)!
I innovate by starting with what’s desirable, then I discover what’s feasible and viable. My skills include Adobe Creative Cloud, Sketch, and design thinking.
I transform experiences by streamlining processes and motivating people. Educated in economics and informatics, I love learning about and staying ahead of trends.
I use my front-end web development skills to bring ideas closer to fruition. I’m familiar with HTML, CSS, and React (and I’m learning how to build chatbots)!
Experience Strategist
Sept. 2019–Present
Experience Strategist
Sept. 2019–Present
We define and deliver the world’s best customer experiences for CMOs and brand leaders. I focus on developing marketing and innovation strategies, using analytics to anticipate customer and market demands, and designing and building omni-channel experiences.
Enterprise Technology Intern, Enterprise Research
May 2016–Dec. 2018
Enterprise Technology & Research
May 2016–Dec. 2018
I completed nine projects at the Research & Development Center in the areas of customer research and experience, visual design, front-end web development, marketing, communication, virtual reality, and human resources.
Customer Insights Human Centered Design HTML CSS React UI/UX Design User Research Chatbots Illustrator InDesign Premiere After Effects Sketch Virtual Reality Brand Management
Enterprise Technology Intern
Aug. 2018–Dec. 2018
Enterprise Research Intern
May 2016–Aug. 2018
Operations Director, Project Manager
Jan 2016–May 2019
Operations Director
Jan 2016–May 2019
IBC is the largest student consulting firm, helping real clients — from nonprofit to Fortune 500 — grow through semester-long, fee-based projects. After two years of consulting, I grew IBC internally by reinventing how we recruit and develop 500+ students per year.
Market Entry & Growth Human Capital Strategy Change Management Project Management Industry Research Organization Strategy Recruitment Digital Marketing Focus Groups Client Management Tableau Illustrator InDesign Lightroom PowerPoint
Operations Director
May 2018–May 2019
Project Manager and Consultant
Jan. 2016–March 2018
Business Manager
Aug. 2015–Aug. 2019
Business Manager
Aug. 2015–Aug. 2019
After winning design and website awards for The Daily Illini, I led the $1.2mm parent company’s business team. I digitized its advertising strategy and launched a creative services business line to financially support the 150-year-old nonprofit.
Creative Cloud (PS + LR + AI + ID + AE + PR + AU) Sketch UI/UX Design Creative Marketing Social Media Wordpress E-Commerce Google Analytics Client Aquisition Client Management Fundraising Brand Strategy HTML CSS Photo Video AP Style
Business Manager
May 2018–Aug. 2019
Design Editor, Managing Editor for Online
Aug. 2015–March 2018
Design, Development, Copywriting
Design, Photo
Project Manager
May–Aug. 2019
Project Manager
May–Aug. 2019
SCD integrates design thinking and human-centered design principles across all parts of campus, in and out of the classroom. I helped launch its creative consultancy — with 13 projects and 41 interns — by establishing people and project processes.
Human-Centered Design Design Thinking Organizational Strategy HR Process Design Illustrator InDesign
BA Economics, Informatics Minor
May 2019
BA Economics, Informatics Minor
May 2019
My favorite courses were Workplace Economics with Professor Sun and Chatbots & AI with Professor Pintar. ILL! 🔸🔹